A shortage of beds and cross-infection in hospitals due to patient crowding and overloading during the COVID-19 pandemic necessitate the use of telemedicine over face-to-face treatment. This study used statistical analysis to evaluate the impact of treatment choice among hospitals, patients, and the government to encourage them to employ telemedicine to avoid overload risk in the IoT environment during the pandemic by analyzing data from Tongji Hospital of Wuhan, China from January to September 2020.