Interactive Voice Response (IVR) First-Aid

Citation Author(s):
Francis
Enyi
Delta State University Teaching Hospital, Nigeria
Submitted by:
Francis Enyi
Last updated:
Mon, 07/08/2024 - 15:58
DOI:
10.21227/k9y5-ct18
Data Format:
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Abstract 

In Nigeria, access to proper medical services is not only costly but also not readily available. We are faced with different problems that require immediate attention (first-aid) to save life before we can get access to proper medical attention from professionals in hospitals and clinics which may be some miles away from our location at that instant. A lot of us do not know how to administer First-Aid in different circumstances that we find ourselves. Lots of people thereby resort to quacks and other unorthodox means for First-Aid services since proper medical service may be elusive. With the advent of GSM to Nigeria, communication gap has being bridged to a very large extent. This study tries to use this resource to also bridge the gap in access to First-Aid Services by developing an Interactive Voice Response (IVR) portal that can be accessed by dialing a specific code from mobile phones. This project provides access to first-aid through IVR prompt on mobile phones so that anyone that has access to mobile phone will also have access to proper information on first-aid procedure instantly even in the absence of a qualified medical Personnel.

Instructions: 

An IVR application known as Extend IVR can be used to run the codes through the directory path:"C:\Users\Dr\Desktop\ivr database\"

Documentation

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