Population level events
People turn to search engines and social media to seek information during
population-level events, such as during civil unrest, disease outbreaks, fires, or flood.
They also tend to participate in discussions and disseminate information and opinions
via social media forums, and smartphone messaging applications. COVID-19 pandemic
was not any different. However, the proper medical awareness and correct information
dissemination is critical during a pandemic. An unprecedented amount of internet traffic
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